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Terms & Conditions

EPLUS9INE Store Policy

Welcome to EPLUS9INE. By entering our premises or making a purchase, you agree to the following terms and conditions:

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1. Refunds and Returns

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All sales are considered final after a period of 48 hours (2 days) from the time of purchase. Refunds or returns will not be accepted beyond this timeframe under any circumstances. Customers are encouraged to inspect their items thoroughly and raise any concerns within the 2-day grace period.

2. Restricted Access Area

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For your safety and the protection of our operations, a designated area within our premises is clearly marked with a "NO ENTRY" red sign.

  • EPLUS9INE strictly prohibits all unauthorised access beyond this point.

  • Any individual who disregards this signage and enters the restricted area does so entirely at their own risk.

  • EPLUS9INE accepts no liability for any injuries, damages, or loss of personal property incurred as a result of unauthorised entry into this area.

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3. Customer Liability for Damages and Harm

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Customers are expected to conduct themselves in a responsible and respectful manner while on EPLUS9INE premises. Any action that results in:

  • Damage to property (including merchandise, fixtures, equipment, or the building itself),

  • Injury or harm to another individual (staff, customer, or third party),

  • Or any conduct that causes disruption or compromise to the safety and function of the business,

will be deemed the sole responsibility of the offending party. In such instances:

  • EPLUS9INE reserves the right to seek full financial compensation for all repairs, replacements, or related costs.

  • The individual(s) responsible will be held legally and financially accountable for all consequences arising from their actions.

  • This includes, but is not limited to, medical costs, equipment replacement, lost income, or legal fees.

 

4. Limitation of Liability

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EPLUS9INE will not be held liable for any incidental, accidental, or consequential damages that may occur as a result of:

  • The use or misuse of our products,

  • Improper handling within the store,

  • Or violation of the policies set forth herein.

By entering the store or making a purchase, you acknowledge that you have read, understood, and agreed to abide by this policy.

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